Legal notice


Citizen Watch Co., Ltd. (Q & Q SmileSolar ONLINE STORE)

Sales manager

Masato Kitagawa


6-1-12 Tanashi-cho, Nishitokyo-shi, Tokyo 188-8511

phone number


mail address

Selling price

Based on the price displayed on each product detail page.
The list price is the "total payment (tax included)", which is the main unit price plus the consumption tax amount.

Necessary charges other than the product price

consumption tax

Payment Method

Credit card(VISA・Mastercard・American Express)・Shop Pay・Apple Pay・Google Pay

Payment time

You will be charged when your order is confirmed.

Delivery time of goods

We usually ship in 2 to 5 days.
* It may be delayed due to the holiday period such as New Year holidays, Golden Week, Obon, etc. and inventory.

Cancellation / Return / Exchange

We do not accept cancellations, returns, or exchanges of products due to customer convenience.
If you receive a product or defective product that is different from your order, we will promptly replace it.
Please contact us within 8 days after the item arrives.